Specified Commercial Transactions Act Disclosure

1. Business Operator

Fanpla, Inc.

2. Operating Manager

Representative Director: Takemitsu Hirai

3. Address

〒150-0031 Chateau Polaire Shibuya 502, 22-20 Sakuragaoka-cho, Shibuya-ku, Tokyo, Japan

4. Contact Information

Inquiries are accepted via the contact form. Phone support is not available. Please direct all questions through the official support channels at info@fanplashop.com.

5. Service URL

https://www.fanplashop.com

6. Sales Prices

All prices are displayed in USD on each product page. Sales types include:

• Fixed Price Sales — Items sold at a predetermined price
• Lottery Sales — Items sold through a random selection process
• Auction Sales — Items sold to the highest bidder

7. Additional Fees

The following costs may be incurred in addition to the listed product price:

• Internet connection and communication fees
• Any fees charged by your card issuer or bank for card payments (if applicable)

8. Payment Method

Payment is processed via credit card through our secure payment gateway (LuqaPay).

9. Payment Timing

Payment is processed immediately at the time of purchase for all sale types (fixed price, lottery, and auction).

10. Delivery Timing

Digital items are available for download in the purchaser’s account immediately upon completion of payment. Fanpla Coin (FPL) is credited to the wallet address provided at checkout within approximately 24–48 hours. The Service does not sell or ship physical goods; address information is collected for payment processing and records only.

11. Returns & Cancellation Policy

All sales are final. Due to the nature of downloadable digital content, returns, exchanges, and refunds are not accepted once access or delivery has been made available, except where required by applicable law. Please review product details carefully before purchasing.

12. Secondary Seller Payment

If the Service offers resale or consignment features in the future, payouts and eligibility will be described in the applicable terms at that time. Downloadable digital products sold on FanplaShop are not offered for resale through this Service unless expressly stated.

13. Operating Environment

The Service is designed for use with the latest versions of major web browsers (Chrome, Safari, Edge, Firefox). A stable internet connection is required to purchase and download digital content. Some product descriptions may reference external apps or services; those are governed by the respective third parties’ terms.

14. Contract Withdrawal

Once a transaction has been completed, withdrawal or cancellation of the contract is not permitted. Users should carefully consider their purchase before proceeding.

15. Special Conditions

• Specific terms and license scope for individual digital products may apply and are noted on the respective product pages.
• Prices are subject to change. The Company bears no responsibility for price adjustments after a purchase is completed.
• Completed card payments are processed by our payment provider; chargebacks and disputes are handled according to card network rules and our policies.
• Users are solely responsible for any tax obligations arising from their purchases and transactions.